Rail Messaging Hub with fault reporting app

Faults, damage and operational events from the report through to resolution. Captured on the spot, even without a connection.

 

For machine operators, train drivers and everyone who reports faults at the vehicle.

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Reported where the problem is noticed

The report is written hours later at a desk.

The fault reporting app captures reports simply and directly on the spot, online or offline. The relevant vehicle data is shown, and photos and comments can be attached.

  • Predefined standard parameters support the assessment of the fault.
  • Additional photos increase the information value of the report.
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Every report finds its recipient

Someone has to remember who is responsible.

Reports are status-driven, from capture through processing to resolution. Report templates are assigned to functions, and measures and notifications can be predefined.

  • The responsible people are informed through predefined notifications.
  • The processing status is visible to everyone involved.
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Reports add up to a picture

Nobody notices the connections between reports.

Several reports can be grouped into a single event. Master data from Rail Asset, such as vehicle data, components and the fault catalogue, turns a report into a meaningful fault notification.

  • Documents and photos stay with the report instead of ending up in a mailbox.
  • The report feeds into maintenance where Rail Asset is in use.

Works together with

Rail Messaging Hub with fault reporting app delivers most value in combination with the other modules. All modules work on the same data foundation.

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Rail Asset

Digital vehicle file, availability, workshop scheduling

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Rail Workshop

Workshop planning, execution and documentation, technical release

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Rail Dispo

Site assignments, shift planning, OTMs and vehicles, personnel

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Rail Engineering

Maintenance strategies, specifications, programmes, checklists

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Good to know

  • The underlying processes follow current standards and regulations and are kept up to date.
  • In the office in the browser, in the field as an app for Android and iOS. Operated in your own data centre (on-premise) or in the cloud, German and English as standard.

See RAILium in action.

In a one-to-one demo we show you how to gain reliable control over your critical resources, with full transparency. Tell us about your operating conditions and we will tailor the demo to them.

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